indomaxbetPrivacy Policy

This page describes what we collect when you use indomaxbet and how we keep that data protected. We operate an online entertainment platform available where local law permits, serving account holders across supported jurisdictions. Our commitment is to handle your personal information with care, transparency, and respect for your rights.

We collect data to verify your identity, process your deposits and withdrawals, and deliver our live-dealer tables, sportsbook, and slot games. We also use your information to detect fraud, comply with legal obligations, and improve your experience on indomaxbet. This policy sets out exactly what we do, who we share data with, and what choices you have.

What we collect on indomaxbet

When you register an account, we ask for your name, email address, phone number, and date of birth. During KYC verification, we collect a copy of your government-issued ID and proof of address—typically a utility bill or bank statement. We use these details to confirm your identity and prevent account fraud.

We record your transaction history: every deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer; every withdrawal request; and every bet or game session. We also log your IP address, device type, and browser information each time you access indomaxbet. This helps us detect unusual account activity and protect against unauthorized access.

How we use your data

We use your personal information to operate indomaxbet and deliver our services. Your email and phone are used to send account notifications, withdrawal confirmations, and support responses. Your transaction history helps us process deposits and withdrawals, calculate your account balance, and generate statements.

We analyze gameplay patterns and betting history to detect fraud and money-laundering risk. We also use aggregated, anonymized data to understand which games are popular—for example, whether players in Jakarta prefer Dragon Tiger or baccarat during Liga 1 season—so we can improve our live-dealer studio scheduling and game variety.

Third-party processors and data sharing

We share your data with payment processors—such as the banks and e-wallet operators behind online payment, e-wallet, and mobile banking—to complete your deposits and withdrawals. We also work with identity-verification vendors to confirm your ID and address during KYC. These processors are bound by confidentiality agreements and may only use your data to fulfill their specific service to indomaxbet.

We may disclose your information if required by law—for example, if a court orders us to provide account details or if we detect activity that suggests money laundering. We do not voluntarily share your data with government agencies unless legally compelled. Our live-dealer studios operate in multiple jurisdictions; your session data (which table you joined, how long you played) may be logged on servers in those regions, but your personal identity remains encrypted.

Your rights on indomaxbet

You have the right to request a copy of all personal data we hold about you. You can also ask us to correct inaccurate information—for example, if your registered name is misspelled. If you wish to close your account, we will delete your profile and associated data after any pending withdrawals are processed and any legal retention period expires.

You can opt out of marketing emails by clicking the unsubscribe link in any message we send. You cannot opt out of transactional emails (deposit confirmations, withdrawal status, account alerts) because these are essential to operating your account on indomaxbet. If you have concerns about how we handle your data, you can contact our support team using the details at the end of this policy.

Cookies and tracking

We use cookies to keep you logged in to indomaxbet and to remember your preferences—such as your preferred language or which live-dealer table you last visited. These are session cookies; they expire when you close your browser. We also use analytics cookies to count page views and understand which sections of our platform are most used, but these do not identify you personally.

You can disable cookies in your browser settings, but doing so may prevent indomaxbet from functioning properly. We do not use third-party tracking pixels or retargeting ads; we do not follow you across other websites.

Contact us about your privacy

If you have questions about this privacy policy or how we handle your data, contact our support team. We respond to data-access requests within 14 days. If you believe we have mishandled your information, you have the right to lodge a complaint with your local data-protection authority.

We review this policy annually and update it if our practices change. Any material changes will be announced on indomaxbet, and we will ask for your consent if required by law. Your continued use of our platform after an update means you accept the revised policy.

Our services are available only where local law permits. We comply with applicable data-protection regulations in each jurisdiction where we operate. If you access indomaxbet from a region where our service is not permitted, you are responsible for verifying that your use complies with local law.